Contact Us：

Please feel free to contact us:

Tel: (00)86-(0)15817471900

Link Man :  Alice Liu , helen

MSN: charmtide@hotmail.com, charmtide8@hotmail.com,

E-mail: charmtide@gmail.com,charmtide8@gmail.com charmtide004@gmail.com

Skype:  charmtide, charmtide8

Time: 7 days*12 hours. GMT+8(BeiJing time zone);

Fact: 90% of all users sending us a message get no response from us due to the invalid email address which they provided. If you submit an invalid email address during the registration process we will have no way of letting you know (via email!) that your registration failed. Please sign back in and correct your email address. In order to avoid invalid submissions, we removed Contact Form on this page. You must contact us through your own mail server.

If you have tried to email us in the past but you\'re not receiving a response from us, it\'s possible our email replies are being blocked by your browser settings or by your internet service provider. This sometimes happens to commercial email even when it\'s legitimate, like email from our customer support department or automatic order status notification emails. This is especially true if your ISP is Earthlink or Verizon. If you think this is happening to you, consult the help section of your email program and see how to relax or open up the settings that filter or block email that you receive. Or contact your internet service provider for advice on loosening your email filter settings. Once you\'ve done that, email us again and we\'ll gladly answer your question again.

If you have an order with us, to allow for greater precision of communication, please be sure to provide us the order number.

Thanks for taking the time to contact us. We receive a great number of inquiries every day. Since many of these inquiries are of a similar nature, we kindly ask that you first review our Frequently Asked Questions before you send your question to us. This enables us to give truly unique concerns undivided attention and achieve quick response times to your special inquiry. We may NOT reply to emails when they ask a question that is in the FAQ. Remember that our agents do not have more specific product information than what is listed on our site.